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Privacy Policy

Last updated: February 26, 2026

This Privacy Policy explains how Devinspect Systems - FZCO ("Devinspect", "we", "us", or "our") collects, uses, stores, and shares personal information when you use the Caldero mobile application and related services (the "Service").

1. Information We Collect

We collect information you provide directly, including:

  • Account information: name, email address, sign-in provider details (for example, Google or Apple).
  • Profile information: age, gender, height, weight, activity level, goals, and related settings.
  • Content you submit: meal photos, food log entries, and feedback or support requests.
  • Subscription information: plan status and billing metadata provided by app store platforms.

We also collect information automatically, including:

  • Device and app data: device identifiers, operating system, app version, crash/diagnostic data, and usage events.
  • Notification data: push registration tokens and platform (iOS/Android) to deliver notifications.
  • Inferred nutrition outputs: AI-generated estimates and confidence values from meal analysis.

2. How We Use Information

We use information to:

  • Provide and operate core app functionality.
  • Generate meal analysis and calorie/macro estimates.
  • Personalize targets, reminders, and coaching nudges.
  • Process subscriptions and maintain account status.
  • Improve performance, reliability, and user experience.
  • Protect against abuse, fraud, and security incidents.
  • Respond to support requests and legal obligations.

3. AI and Health-Related Disclosures

  • Caldero uses AI to estimate food items and nutrition values from images.
  • AI outputs are estimates and may not be fully accurate for every meal or user.
  • Caldero does not provide medical diagnosis, treatment, or emergency services.
  • Always consult a qualified healthcare professional for medical guidance.

4. How We Share Information

We do not sell your personal information. We may share information with service providers that help us operate the Service, such as:

  • Cloud hosting, storage, and database infrastructure.
  • Push notification providers.
  • Authentication providers.
  • Analytics and diagnostics tools.
  • AI model providers used for meal analysis.

We may also disclose information if required by law, regulation, or valid legal process, or to protect rights, safety, and security.

5. Image Storage and Security

  • Meal images are stored in private cloud storage with access controls.
  • We store compressed versions to reduce storage and improve performance.
  • We use encryption and signed access URLs where appropriate.

6. Data Retention

We retain data for as long as needed to provide the Service, satisfy legal requirements, and resolve disputes. Retention periods may vary by data category. For example, meal image retention may be limited according to operational lifecycle rules.

7. Your Choices and Rights

You may have rights to access, correct, or delete personal data.

  • You can update profile information inside the app.
  • You can contact us to request account/data deletion or data access.
  • You can disable notifications in app settings or device settings.

8. Children’s Privacy

Caldero is not directed to children under 13 (or under the minimum age required in your jurisdiction). We do not knowingly collect personal information from children below applicable age thresholds.

9. International Data Processing

Your information may be processed and stored in countries other than your country of residence. We apply reasonable safeguards for such transfers where required.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material updates will be reflected by revising the "Last updated" date above.

11. Contact Us

For privacy questions or requests:
Email: info@devinspect.com

This document is provided for general informational purposes and is not legal advice.